Cancellations made 6 months prior to the scheduled trip date: no penalty and fully refundable. 

Cancellations made between 6 and 3 months prior to the scheduled trip date: your deposit is non-refundable, but transferable to any date of the following season, based on availability (valid only for one year; only one transfer is permitted per guest). Guest(s) must pay the difference between the original booked price and the price of any transferred booking.

Cancellations made 3 months or less before the scheduled trip date: payments are non-refundable.

Nats off the Grid reserves the right to alter or modify arrangements for any reason and in any way necessary in the interest of our clients or due to circumstances beyond our control (weather conditions). This may mean changing the date of departure or conclusion of the tour, the scheduled point of departure for the tour, omitting or changing any scheduled stop on the tour, or changing the scheduled place of conclusion for the tour whether before or after the tour has departed, without prior notice to you. You will have no right to any refund and Nats off the Grid will have no obligation to you or be liable for any loss, consequential damages, expenses, loss of time or enjoyment, or inconvenience in respect of such changes.

Nats off the Grid reserves the right to cancel any tour prior to departure in which case any payment made by you will be refunded in full and you will not be entitled to make any further claim for compensation, damages, loss, expenses, loss of time or inconvenience which may result from such cancellation.